Terms of Service

Overview

This website is operated by Little Free Library. Throughout this site, the words "we," "us," and "our" refer to Little Free Library. By visiting our site and/or making a purchase, you agree to be bound by these Terms of Service.

Please read these Terms carefully before using the website. Accessing or using any part of the site means you accept these Terms of Service. If you do not agree with everything in this agreement, please do not use the website or our services.

Store Information

Little Free Library
Store Address: 5622 Mumford Path, San Antonio, TX 78228, United States
Email: wilmakhairul938@gmail.com

Eligibility

By using this website, you confirm you have reached the age of majority where you live, or that a parent or legal guardian has given you permission to use it.

Products and Orders

We do our best to present product descriptions, images, prices, and availability accurately. Even so, we cannot promise that every piece of content on the site is complete, current, or free of errors at all times.

We reserve the right to refuse, cancel, or limit any order where we suspect incorrect information, fraud, payment problems, inventory issues, pricing mistakes, or a violation of these Terms.

If we need to change or cancel your order, we will reach out using the email address or phone number given at checkout.

Custom and Made-to-Order Products

Certain items may be custom made or produced to order, so production and handling timelines can vary. Please check the product page, our Shipping Policy, and checkout details before ordering.

When you order a custom or made-to-order product, you confirm that every measurement, design choice, specification, and personal detail you provided is accurate.

Pricing and Payments

All prices appear in the currency shown on the website and may change without notice.

Payment is due in full at checkout before an order is processed. You agree to supply current, complete, and accurate billing, shipping, and payment details.

We reserve the right to fix pricing errors and to cancel orders placed under incorrect pricing or product information.

Shipping

We ship within the United States only.

Handling times, transit times, and other delivery details appear in our Shipping Policy. All timeframes are estimates and can shift due to carrier delays, weather, holidays, or other events outside our control.

Please double-check your shipping address before completing your order. We are not responsible for delays or failed deliveries caused by inaccurate or incomplete address information from the customer.

Returns, Refunds, and Exchanges

Returns, refunds, and exchanges follow our Refund Policy.

If your item arrives defective, damaged, or incorrect, contact us as soon as possible:

Email: wilmakhairul938@gmail.com

Items must meet the conditions described in our Refund Policy to qualify for a return or exchange.

Approved refunds are sent to the original payment method within the timeframe stated in our Refund Policy.

Order Issues and Customer Support

Please inspect your order right away upon delivery. If something is damaged, defective, or incorrect, contact us promptly so we can review and fix the problem.

Email: wilmakhairul938@gmail.com

We aim to reply within 24–48 business hours.

Business Hours

Monday through Friday
9:00 AM to 5:00 PM (Central Time)

Messages sent on weekends or holidays will be answered once we are back in the office.

Accuracy of Account and Checkout Information

You agree to give accurate, complete, and current information when ordering — including your name, billing address, shipping address, email address, phone number, and payment details.

We are not responsible for delays, failed deliveries, or other order problems caused by inaccurate or incomplete customer information.

Prohibited Uses

You may not use this website or our products for anything unlawful or in violation of applicable laws or regulations.

You agree not to:

Use the site for fraudulent, deceptive, or illegal activity.
Interfere with the security or normal operation of the website.
Provide false or misleading information.
Copy, reproduce, or exploit any part of the site without our written consent.
Upload or transmit viruses, malware, or other harmful code.

Intellectual Property

All content on this website — text, images, graphics, logos, product designs, and other materials — belongs to Little Free Library or its content suppliers unless stated otherwise.

You may not copy, reproduce, distribute, sell, or otherwise use website content without our written permission.

User-Submitted Content

By sending us reviews, comments, images, designs, or other content, you confirm you have the right to share that content and that it does not infringe any third party's rights.

You agree that we may use what you submit to process your order, provide support, or improve our services.

Privacy and Personal Information

Personal information you provide through the site is handled under our Privacy Policy.

We collect and use customer data only as needed to process orders, offer customer service, handle payments, arrange shipping, and run our store.

Please review our Privacy Policy before ordering.

Third-Party Services

We may rely on third-party providers for payment processing, shipping, analytics, hosting, and other business functions.

Those providers may collect or process your information only as required to do their jobs. We are not responsible for the websites, policies, or practices of any third party.

Limitation of Liability

To the fullest extent allowed by applicable law, Little Free Library is not liable for indirect, incidental, special, or consequential damages arising out of your use of our website, products, or services.

Nothing in these Terms limits or excludes liability where doing so would be unlawful under applicable law.

Disclaimer

We work hard to keep product and service information accurate, but we cannot guarantee that the website will always be available, uninterrupted, secure, or error-free.

Products and services are offered subject to availability.

Changes to These Terms

We may update, modify, or replace any portion of these Terms of Service at any time by posting the changes on this page.

The current version will always be available here. Continuing to use the website after changes are posted means you accept them.

Governing Law

These Terms of Service are governed by and interpreted under the laws of the State of Texas, United States, without regard to its conflict of law principles.